Terms of use

The Complete the deputy report service lets you create your deputy report online and submit it to the Office of the Public Guardian (OPG).

The service is intended for use by either:

  • a court-appointed deputy
  • someone working on behalf of and with the consent of a professional or public authority court-appointed deputy

By using this service you agree to keep to:

Any information you provide will be stored securely and used in line with our privacy notice and cookie policy.

Completing your report

You’re responsible for completing your report as accurately and as fully as possible.

If you are appointed as a joint or joint and several deputy, you should consult the other deputies when completing the report.

Changing your report

Before you submit your report to OPG, you can make changes to the information you’ve provided.

Once you’ve submitted your report to OPG, you cannot make any further changes to it online. If you need to make changes after you’ve submitted your report, please contact us.

What happens when you submit your report

When you click submit within the service, your report can be accessed by relevant members of OPG staff.

Your report will be kept and processed in accordance with our privacy notice and OPG’s personal information charter.

OPG will send you an acknowledgement letter or email when we’ve reviewed your report. We may contact you to ask for more information.

Your account security

When you create a deputy report service account, use a valid email address and choose a strong password that someone else will not be able to guess easily.

It’s your responsibility to keep your sign-in details safe. Do not share your password with anyone or write it down.

You are responsible for all activity on your Complete the deputy report service account.

We recommend that you sign out of your account when you’re not using the service. We’ll automatically sign you out if you have not used the service for 20 minutes.

Accessing the service securely

You’re responsible for accessing the service securely. You should not access it using a computer or network that may leave personal information accessible to others. For example,you should not:

  • leave a computer unprotected while you’re signed in to the service
  • access the service using a shared or public computer
  • access the service using an open WiFi network

We make every effort to check and test this service whenever we amend or update it. However, you must take your own precautions to ensure that the way you access this service does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer.

Governing law

These terms of use are governed by and construed in accordance with the laws of England and Wales, including:

  • Computer Misuse Act 1990
  • General Data Protection Regulation 2018
  • Data Protection Act 2018
  • Mental Capacity Act 2005

Any dispute you have which relates to these terms of use, or your use of GOV.UK (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.

About these terms of use

These terms of use affect your rights and liabilities under the law. They govern your use of, and relationship with, the Complete the deputy report service. They do not apply to other OPG services, or to any other department or service that links to this service.

Please check these terms of use regularly. We may update them at any time without notice. This might happen if there’s a change in the law or a change to the way the service works. You’ll agree to any changes if you continue to use the service after the terms of use have been updated.